22 Oct : The Ministry of Overseas Indian Affairs has set up an Overseas Workers’ Resource Centre (OWRC) for rendering counseling assistance to overseas Indian workers and those who are desirous of going abroad for employment. The objectives of the Centre are:
• Information dissemination on matters relating to emigration
• Registering, responding to and monitoring complaints received from emigrant workers
• Grievance redressal and follow up with stakeholders
The OWRC functions with a toll free number 1800 11 3090 accessible from anywhere in India for rendering help to the emigrant workers. The Helpline is presently functioning in seven languages, viz. Hindi, English, Tamil, Malayalam, Punjabi, Kannada and Telugu from 10.00 am to 10.00 pm, seven days a week. The Helpline has received a total of 4616 including 43 calls from overseas Indians, till date.
This information was given by Minister of Overseas Indian Affairs Shri Vayalar Ravi in the Lok Sabha today.