By CA Manoj Kohli 21st July2011The government has now introduced an online complaint facility for the benefit of its small saving scheme investors. It has launched an e-complaint facility for people who have invested in the post office saving schemes, National Savings Certificates, Public Provident Fund and Senior Citizens’ Saving Scheme.Any complaint about products, distribution or services can now be registered on the site of the National Savings Institute. The complaint has to be registered on the Website http://www.nsiindia.gov.in/insert_complaint.asp The complainant must identify himself as an investor, distributor or belonging to any other specified category. Once registered, the complaint is directed to the respective regional centre for its speedy resolution.This site has been set up by the Department of Economic Affairs to streamline the distribution of small saving schemes by the government.
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