Odisha : Central Electricity Supply Utility of Odisha ( CESU ) has its 24 x 7 electricity call center functioning since 2009 at Power House Colony , Bhubaneswar for its esteemed customers and about 19 lakh customers in the districts of Cuttack , , Jagatsinghpur , Kendrapara , Jajpur , Dhenkanal , Angul , Nayagarh , Puri and Khorda are getting the use of such call center . The call center is receiving complaints on fuse call , bill related problems , new connection , voltage problem etc . Further electricity bill payment system for Bhubaneswar customers from 8am to 8pm daily and bill amounts are received either in cash or in shape of cheque . CESU requests to the customers to use this facility and for any electricity complaints , consumers can dial 1912 or 0674 – 2391110 . Besides this , every 7th of every month is the consumers grievance day at all its 20 electrical divisions .
Er.sangram kesari routray.
Bomikhal.
mob.7978399551
we are facing lot of problems for power cut unnoticed in Bomikhal area.Atleast 4 to 6 times or more daily unnoticed power cut since 4 to 6 years..we have given complain to Executive engr,Superitending Engr. also meet Chief general manager but failed to resolve the problem.
Miserable electricity supply for last 2 years in one patch of sec 9 CDA Markatnagar area on Tonpe road
Every day there is short down minimum 6to 8 to 10 times. Deaf ear to this complain and I am sure it’s a local problem no one wants to look into . Perhaps because no VVIP are affected or no public Gherao .
Not even sure if these complain methods are eye wash
This aria is khordha division begunia section , village Gadamantri ,these aria have many time power cut ,we have complaint the begunia, fidco je but they have not any actions, kindly we request to you please proper electric supply. In this aria
It seems the help line which has provided by the company is useless, no body is responding properly. In bamphakud area its became a routine the power supply cut off every now and then almost every day they cut off the power supply ten hours or more some day. No body is responding.