January 01 : Chief Minister, Prof. Prem Kumar Dhumal, as a New Year Gift to the people of Himachal Pradesh, launched e-Samadhan (Online Grievance Monitoring System) at his official residence, Oakover, by clicking the mouse here today, providing access to common man visiting him for redressal of their grievances and monitor status of the application presented to him on line within minutes after presenting to him and follow its status. The system had initially been launched from Oakover where registration of all applicants would be made and directions issued entered the same day.
Addressing the launching ceremony Chief Minister said that redressal of public grievances would be accorded top priority by every department while the Ministers of the State Cabinet would also be undertaking extensive touring of different assembly constituencies and organize ‘Prashashan Janta Ke Dwar Par’ (Administration at the Door Steps of Public) to listen to public grievances and promptly dispose them off. He said that the State Government would be endeavouring to take benefit of the information technology to find desired solutions to the public grievances for which necessary infrastructure was being created down to the gram panchayat level so that people had not to travel to state, district and sub-divisional headquarters to submit their applications and meet the concerned officers. He said that e-Samadhan was a step in this direction.
Prof. Dhumal said that e-Samadhan was a bi-lingual citizen centric web enabled and work-flow based software designed for quick disposal of public grievances. He said that a time frame had been fixed for each type of grievance or demand and concerned authority made accountable to deliver relief to the aggrieved within the same. He said that additionally various querries were available in the system not only for updating status and monitoring the grievances but also for analysis and policy making decisions. He said that the system not only addresses the interests and values of citizens but also all stakeholders. He said that online advice from seniors were available to subordinates, file of action maintained online automatically which would be available for viewing by all stakeholders anytime anywhere. He said that all stake holders, citizen, government department, MLAs, Members of Parliament, Ministers and Chief Minister, Media and NGOs had been integrated in such a way that every body was kept posted of the status of application. He said that applicants generally come forward with several demands relating budgetary requirements and provision for such demands had also been made in e-Samadhan to filter such applications and make necessary financial provisions for next budget.
Chief Minister said that e-Samadhan would be a paperless, transparent, accountable, responsive and environment friendly exercise of redressing public grievances in a more effective and time bound manner. He said that computerization of all the government departments was nearing completion which would add to efficiency in delivering prompt services to the public. He said that with the entire administrative functioning online transparency, efficiency and accountability in performing duties would be ensured. He directed the authorities to give added priority to public grievances redressal so that there was no delay in delivery of justice to the common man.
Shri Bhim Sen, Principal Secretary to the Chief Minister and Incharge of the Grievances Redressal Cell, welcomed the Chief Minister, and detailed contents of the e-Samadhan web portal services. He said that there were Sugam Centres at every district headquarter and sub-divisional headquarters delivering people local services. He said that the e-Samadhan launched from official residence of the Chief Minister would help applicants monitor status of their applications.
Shri B.D.Sharma, Director of Information and Public Relations, was also present on the occasion.
Respected sir,
mai pwd road jo ki sagar-kanpur NH road par sagar se chalkar karrapur se thoda sa aage se turn chhapri se chalu hokar banda ko jata hai wah road puri tarah se ukhad chuka hai or sirf gitti bachi hai jiski taraf koi dhyan nahi deta hai. jisse samast GRAMBASI-(Chhapri,Gadar,parasiya,jhagri,pipariya)jo men road per hai unko bahut hi paresaniyo ka samna karna pad raha hai..
so plz sir chhapri-banda(belai) road ke bare me ek bar jarur bichar karne ki krapa karen.
sir me mpkvvcl chhindwara me AE ki post pr kam kr rha hu contrect pr sir hum contrect balo ke bare me mp govt ne kya socha he kya hume nikal diya jkayega ya fir humari seva ko brkrar rkha jayega plz es bare me jankari digiye hum logo ka time khatm hone se pehle hum logo ki help kriye
sir,on feb 9th 2013,in a fn organised by SJVN scholarships were awarded to mertorious students of 10+2.But despite scoring 89%score I was neither given a chance to get my due award nor I was informed to join the fn.But the fact is that these scholarships have been awarded to stds. Scoring 81 % marks.My repeated representations have fallen on deaf ears.Some of the above mentioned names were entered in the list at the last moment.Please intervene and help to stop this gross injustice being done to HIMACHAL KI BETI.
sir,
mera naam pankaj soni son of Late Shri ramkumar soni jo ki MISSA BANDI the. sir me OBC me aata hoo. and me GEOGRAPHY subject sa PHD REWA university se Kar raha hoo. SIr meri aathik isthiti kamjor hai. or OBC ki SCHOLAR SHIP bhi PHD ke liye nahi hai.
Sir aapse nivedan hai ke Mujhe OBC ki SCHOLAR SHIP Dilai jave jisse me apni PHD ki PADAI puri kar sakoo.
AAPKA ANUJ BHAI
sir please checke government of himachal pradesh depatment of animal husbandry letter no AHY-A(I)-8/2005.01 july 2011 ke comment ka replay dein.
1. sir waryam vpo nagreta pargor halka shahpur ka rehne bala hun . main ex servicemen hun . sir meri probem hei ki vill nagreta ke nam se pashuchakitsalae [betnary] chalu ki gai mla maj mankotia ne . ex mla mankotia ko btaya ki betnary harchakion 6kms manei 7 kms to pargor panchayat ke liye betnri manjoor hui. jab betnari section hui to center chuna vill nagreta . aur bahan kam shuro hua . doctor 7 din main 3 ya 2 din atta tha . 1 sal pehle us dispencri ko vill nagreta se 6kms door village gubbar main bana diya gaya jo ki manei betnari se 2kilomeeter ki doori per hai sir . ap ko [cm sahib] ko bhi ragistry ki gai sir kia action lia. no action —–aur aj bho betnary vill gubar main chal rahi hai . cm sahab ap se anurod hai ki is kes ki janch ki jae aur pargor, breta ,berian , basro ,kholla ,surdiyal , teledibali ,nera , kalroo , chalai theher ,aur nagreta village jo parbhsbit hue us ke koun jimebar hain .
3. cm sahib ap se anurod hai ki 12 village jo dokh ki perra se parbhabit hai un ka dookh door kare .
dhanyabad—
2. village gubber se se 1 se 1.5 kmr door betnari maei tatha 3 kmr harchakion betnary hospitel hai .
3. CM sahib ap se main waryam singh rana pooshana chahta huin ki kiya ye ap ki sarkar ne sapashat neeti banai hai .
[a] ager galat hai [ vill nagreta main betnari [pachhu chikatsalaya ] dowara se chalu kiya jaye .
[b] agar sahi hua—- to janch karwai jae.
Respected sir, I am the vice- president o G.P. Piuhra, block Mehla teh. & distt. Chamba. Sir i am not able to solve the problem of g.h.school kuther edu.block Gehra of Chamba. in which sanskrit teacher named Arvind Dogra is not giving the payment of labour regarding construction work of ssa building. He says that he has used Rs 45000 his own for the building construction. You are humbbly requested that plz give me information that can a teacher work as contrector in school. The second one he often absents from the school. Plz sir solve our panchayat’s problem for the batter education system in school. Thank you.
RESPECTED SIR
MERA NAAM DEVENDRA PATEL HAI AUR MAIN MP STATE KE JABALPUR SAMBHAG KE MANDLA JILE KE SEMARKHAPA GRAM KA NIWASI HUN
SIR MAI GAON WALON KI TARAF SE AAPKO APNI SHIKAYAT BHEJ RAHA HUN KRIPYA ISKA TURANT NIRAKARAN KARENGE
“SIR AAPNE GRAM SEMARKHAPA,KATRA (MANDAL DIST) ME SWAKSHTA TATHA PRAGATI KE LIYE GRAM PANCHAYAT KA GATHAN KIYA THA LEKIN PICHHLE KUCH SALON SE YAHAN TOTALLY GHOONS KHORI AUR MARAMMAT KE LIYE AANE WALE PAISE KO ILLEGALY KHAYA JA RAHA HAI”
” SIR HUM SHRI PATEL BABA MOHALLA KE LOG EK BAHUT BADI SAMASYA KA SAMADHAN APSE CHAHTE HAI .. JO IS PRAKAR SE HAI – KI MAIN PANI KI NALI SHRI KAILASH PATEL ,POORAN LAL PATEL ,JEEVAN KE GHAR KE PAAS JAAM HO JANE SE PRADOOSHAN, MOSQUTO, BAD SMELLING, TATHA DURGHATNAON KO AMANTRIT KAR RAHA HAI KAI BAR PANCHAYAT ME COMPLAINT KARNE PAR BHI JAB HAMARI SAMSYAON KA SAMADHAN NAHI HO RAHA TO HUM AB APSE HELP CHAHTE HAI YE KOYNKI MANDLA ME SABHI ADHIKARI BHRAST HO CHUKE HAI SIR PLEAE MANDLA KO SEMARKHAPA KO BACHA LIJIY GAON KI TARAKKI KE LIYE JALD HI ACTION LE.
SIR HO SAKE TO HUMEN HAMARE NO PAR INFORMATION DEN. 08959925455 09826619354
DEVENRA PATEL THANKS TO YOU
GRAMIN PEOPLE
SEMARKHAPA
DIST MANDLA
MP.
I Jadish Singh r/o vill. Mangarh p.o polian tehsil fatehpur distt kangra h.p. 176025.reqest to solve my problem.my newly build house falls under electricity subdivision fatehpur distt kangra.dept of electricity has shiftetd P.V.C.whic passes over and in the premises of my house very near to the ground level can be dangerous to lives.PVC DISCONECTED FROM 25 years pole and connected near my house after repeted verbally requests’ to J.E.,S.D.O. but the problem has been not solved so far.kindly solve the problem .I vl be very thankful to u sir.
This just a publicity stunt no action is generally taken. I have registered my complaint ‘N’ number of time however there has been no respons. They just dispose it off for thier sake. Nobdoy wants to help the public these are just gimmicks. my Application ID was PWD/2009282.