Chandigarh, September 14 – Haryana Urban Development Authority today took a big leap in e-Governance as Haryana Chief Secretary, Mrs Urvashi Gulati launched its new dynamic web portal which will benefit over 2.50 lakh allotees of plots in the State. It will also benefit the new prospective allottes as the web portal would also provide the facility of online submission of applications for new schemes.
While launching this new web portal at the head office of HUDA in Panchkula near here, Mrs Urvashi Gulati said that this new facility would provide user friendly interface and with this the HUDA had touched the hearts of all the families of the allottees and also their next generations by making it far more convenient for them to assess the status of their plots.
She said that investment in owning a plot in HUDA sector was highly prestigious as it provides value for money and planning for future. However, she emphasized the need of maintaining the manual system also along with online facility to give allottees an option of selecting anyone of his choice.
She also emphasized on exploring the possibility of providing more other online facilities such as grant of completion certificate for more satisfaction of the allottees and providing them more comfort level while dealing with their property matters. She said that professional bodies had been authorized for the self certification; however there was some hesitation on their part. More response from their side was expected for the success of the self certification facility, she added.
Mrs Gulati congratulated the officers of HUDA for implementing the dynamic web portal, for the initiatives undertaken by them to improve the services for reaching out to all allottes and achieving the distinction of being first in the country in this field.
Speaking on the occasion, Financial Commissioner and Principal Secretary, Town and Country Planning, Mr K. K. Jalan said that the allottees of HUDA could now make online payments for outstanding dues for their property anywhere, anytime. In the first phase allottees having account in the Axis and HDFC banks could avail direct debit facility while the others could make the payments through credit cards. Integration of the software with the direct debit facility of other banks was in progress. This would minimize the risk of carrying cash to the banks, the allottee would no longer have to wait for the posting of vouchers in his account. These payments would be reflected automatically in the property account. A confirmation to this effect would be sent on the e-mail address of the allottee, if any. People would be able to apply online for the schemes floated for the draw of plots. Now applicants would not have to stand in a queue for getting the application form or for getting a demand draft prepared for submitting the application for a plot. Advanced search features had been introduced for viewing the registration number and other details the applications during the flotation of schemes.
Chief Administrator, HUDA, Mr D.P.S. Nagal, informed that the portal software would also be integrated with other banks so that more allottees could avail of the direct debit facility. Further HUDA was in the process of establishing toll free enquiry centre for the allottees and the citizens where queries related to HUDA processes and schemes would be answered over the phone so that the rush in the HUDA offices could be minimised and the allottee comes prepared with all the documents before coming to HUDA offices. Development of software for making various types of payments and receipts through RTGS (Real Time Gross Settlement) system was under progress and would be implemented soon. HUDA was also planning to implement human resource management software which would provide instant information about the particulars of an employee. This would not only streamline the establishment processes but also improve the accounting processes, he added.
During the presentation of the Web Portal, General Manager (IT), Mr Sanjay Sharma informed that the web portal would provide facilities such as structured information and advanced search features, online payments through Payment Gateway and Net banking Account, instant updation of allottee’s account, online submission of applications for new schemes, application status enquiry and quick and easy reconciliation of accounts.
The Chief Secretary also gave away awards to the staff members who had worked on finalizing the web portal.