Toll-free number to register electricity-related complaints

Bhopal : With a view to ensuring prompt registration and disposal of consumers’ complaints, the Central Region Power Distribution Company has installed at toll-free telephone number 18004203300 at its central call centre. Consumers residing in the 16 districts under the company’s jurisdiction can register their complaints on this number. The company has also urged the consumers to avail benefit of this service.

People can seek information about new connection from this call centre. They can also register complaints or information about less or more load on connection, meter-reading, snapping of power, meter defect, matters of snapping and reconnection of electricity connection, power theft, voltage fluctuation, streetlights, sparks in transformer, electricity accident and complaints regarding billing. Rural area consumers can given information about failed transformer of village and field also by dialing the 10-digit number painted on transformer.

Every complainant will be given a complaint number from the central call centre through which he can obtain updated information about the complaint. Rural area consumers can given information about failed transformer of village and field also.

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