The first “Shikar Branch” (root branch) of Canara Bank was inaugurated today in Sector 8 C by Desh Bhagat University Chancellor, Dr. Zora Singh. This inauguration came as the part of plan of Canara Bank to upgrade atleast its 600 branches to a 5 STAR level in order to meet the international standards. These branches will offer the customers all the banking products under one roof and provide greater access to a wide range of services.
While inaugurating the first “Shikhar” branch in Chandigarh, Dr Zora Singh, Chancellor, Desh Bhagat University expressed happiness over the re-engineered branch under the project with features like Welcome Desk, Queue management system (QMS), E-lounge (Cash Deposit Machine, ATM, Pass Book Updating Machine), Single Window Operator System and daily staff meetings that improve the sales culture.
Mr Davendra Arora (GM, Canara Bank) said, “We will totally transform our branch network by providing good and customer-friendly ambience, products and services. We will strive to upgrade our branches to a five star level as per the standards provided by BCG. A queue management system will be in place, as will be the single-window counters where all services are provided under same roof. While customers will get assistance from the ‘May I Help You’ counter, a technical official will assist them in operating the machines in the lobbies.”
Mr S.K Gakhar (Deputy General Manager, Canara Bank) stated that this branch will be providing best services to perform all the banking transactions easily. Senior officials of the bank including Mr Brahamjit Singh, AGM, Mr. B. P. Jatav, AGM and Chief Manager Ms Anshu Jetly were also present on the occasion.